At PHP King, we strive to provide high-quality products and services. However, we understand that sometimes a refund may be necessary.
Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
1. You have purchased a product from PHP King within the last 30 days.
2. You have not downloaded or accessed the product more than once.
3. You are requesting a refund due to a defect or non-compatibility issue.
Refund Process
1. Submit a refund request via email to support@phpking.com.
2. Provide your order number, product name, and reason for refund.
3. Our support team will review and process your refund within 3-5 business days.
Refund Terms
1. Refunds will be issued in the original payment method.
2. Refunds will be processed in the amount of the original purchase price.
3. No refunds will be issued for custom or bespoke products.
Exceptions
1. Digital products that have been downloaded or accessed more than once.
2. Products that have been altered or modified.
3. Refund requests due to lack of technical expertise.
For questions or concerns, please contact:
support@phpking.com.ng